cancellation charge

Cancellation charge


20% if cancelled four days in advance.


30% if cancelled two or three days in advance.


40% if few of the total booked rooms are cancelled. 


75% if cancelled one day prior to booking or on the same day. 


Credit/Debit card cancellations will be charged 5% extra.


For Groups / for Special Celebration Dates (24th, 25th, 30th & 31st of December & Long weekends)


20% if cancelled forty five days in advance.


35% if cancelled thirty days in advance. 


75% if cancelled fifteen days in advance or later.


Credit/Debit card cancellations will be charged 5% extra.


Confirmation/cancellation policy for weddings and large celebrations


25% of the total room tariff at the time of the confirmation of the booking.


100% of the total room tariff and chartering cost four months in advance.


80% of the balance of total expected budget 45 days in advance.


If not complied to, the booking can be cancelled.


Full clearance of bill at the check-out.


Any postponement of the booking will be treated as a cancellation  will be governed by the Cancellation Policy.

A group booking is defined as :

2 rooms or more for hotels with an inventory of 4-10 rooms

5 rooms or more for hotels with an inventory of 11-21 rooms

10 rooms or more for hotels with an inventory of 22-65 rooms

Refunds only through cheque for bookings made by cash/cheque/bank transfer.

Online refunds for bookings made through the website usually take 7-10 working days.

Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days.

The original receipt must be presented for processing the refund.

Credit/debit card cancellations will be charged 5% extra.

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